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Customer Survey Results Q4 2023 and Q1 2024

By Zack Keas on April 22, 2024

An integral part of ISO 9001:2015 is customer satisfaction. If you are not already working with SMD, does your current supplier obtain, monitor, measure, analyze and evaluate your degree of customer satisfaction? If not, how does your supplier continuously improve? Every six months SMD sends a survey to our customers asking for their feedback regarding Quality, Delivery, Quote Turnaround and Overall Satisfaction with SMD. Via SurveyMonkey, we are pleased to be meeting or exceeding our customers’ expectations for quality, delivery and overall satisfaction, and continuously improving quote turnaround. Our Net Promoter® Score placed us in the top 50% of 74,399 global benchmark companies.

Contact Us if you would like this level of service and thank to you all our customers completing the survey.

SMD to Exhibit at D&M West 2024

SMD is coming to D&M West 2024  in Anaheim, California.

SMD will be exhibiting at the D&M West 2024 February 6-8 in the Anaheim Convention Center.

Journey to the hub of imagination and creation at D&M West, where the brightest minds and revolutionary design & manufacturing companies unite. The champion of B2B design & manufacturing trade shows in North America invites you to connect with the trailblazing designers and engineers shaping the future.
Brace yourself for a show floor bustling with over 1,600 booths spanning our five co-located trade shows where suppliers will be showcasing and offering live demonstrations of the cutting-edge technology and services that are poised to revolutionize design and manufacturing processes, making them more intelligent and efficient than ever before.
Forge meaningful connections and explore partnerships with hundreds of other passionate buyers looking for the components, technology, and software needed to elevate their products and their business.

D&M West stands as the ultimate advanced manufacturing expo of 2024, co-located with four other influential brands focused on medical devices, packaging, automation, and plastics manufacturing.
Step into a realm where design ideas are not just conceptualized but brought to life. This is where lasting relationships are built that transcend challenges, drive design success, and enable manufacturing scale-up across diverse specialties and industries, including IT & computers, additive manufacturing, software, and design & production.
Don’t miss the opportunity to be part of a transformative event that propels your vision into reality. Explore the extraordinary, develop partnerships that matter, and position yourself at the center of design and manufacturing innovation. D&M West is not just an event; it’s your gateway to success in 2024 and beyond.

Visit SMD at booth 3360 and speak with Sales Manager Zack Keas for all your circuit board assembly (PCBA), cable and wire harness, and electromechanical box build needs and requirements.

Customer Survey Results Q2 and Q3 2023

By Zack Keas on November 17, 2023

An integral part of ISO 9001:2015 is customer satisfaction. If you are not already working with SMD, does your current supplier obtain, monitor, measure, analyze and evaluate your degree of customer satisfaction? If not, how does your supplier continuously improve? Every six months SMD sends a survey to our customers asking for their feedback regarding Quality, Delivery, Quote Turnaround and Overall Satisfaction with SMD. Via SurveyMonkey, we are pleased to be meeting or exceeding our customers’ expectations for quality, delivery and overall satisfaction, and continuously improving quote turnaround. Our Net Promoter® Score placed us in the top 10% of 91,984 global benchmark companies with zero detractors.

Contact Us if you would like this level of service and thank to you all our customers completing the survey.

Customer Survey Results Q4 2022 and Q1 2023

By Zack Keas on August 21, 2023

An integral part of ISO 9001:2015 is customer satisfaction. If you are not already working with SMD, does your current supplier obtain, monitor, measure, analyze and evaluate your degree of customer satisfaction? If not, how does your supplier continuously improve? Every six months SMD sends a survey to our customers asking for their feedback regarding Quality, Delivery, Quote Turnaround and Overall Satisfaction with SMD. Via SurveyMonkey, we are pleased to be meeting or exceeding our customers’ expectations for quality, delivery and overall satisfaction, and continuously improving quote turnaround. Our Net Promoter® Score placed us in the top 30% of 54,745 global benchmark companies with zero detractors.

Contact Us if you would like this level of service and thank to you all our customers completing the survey.

SMD to exhibit at 2023 Design-2-Part Atlanta

SMD is coming to Design-2-Part Atlanta in Atlanta, GA.

SMD will be exhibiting at the 2023 Design-2-Part Atlanta Match 29th and March 30th in the Cobb Galleria.

Entering its 21st year at the Cobb Galleria in Atlanta, the Design-2-Part Show is the most efficient place to meet hundreds of high-quality American suppliers of custom parts, stock parts, and manufacturing services. From design and prototypes to production, finishing and assemblies – get the instant answers you need at this show.

The Atlanta, GA show will exclusively feature over 160 American suppliers that can help your business mitigate risk, shorten the supply chain, and get parts manufactured on time.

Visit SMD at booth 341 and speak with Sales Manager Zack Keas for all your circuit board assembly (PCBA), cable and wire harness, and electromechanical box build needs and requirements.

Customer Survey Results Q2 and Q3 2022

By Zack Keas on January 10, 2023

An integral part of ISO 9001:2015 is customer satisfaction. If you are not already working with SMD, does your current supplier obtain, monitor, measure, analyze and evaluate your degree of customer satisfaction? If not, how does your supplier continuously improve? Every six months SMD sends a survey to our customers asking for their feedback regarding Quality, Delivery, Quote Turnaround and Overall Satisfaction with SMD. Via SurveyMonkey, we are pleased to be meeting or exceeding our customers’ expectations for quality, delivery and overall satisfaction, and continuously improving quote turnaround. Our Net Promoter® Score placed us in the top 25% of 40,846 global benchmark companies with zero detractors.

Contact Us if you would like this level of service and thank to you all our customers completing the survey.

SMD to exhibit at 2022 Design-2-Part Nashville

SMD is coming to Design-2-Part Nashville  in Nashville, Tennessee.

SMD will be exhibiting at the 2022 Design-2-Part Nashville September 14th and September 15th in the Music City Center.

The Mid-South Design-2-Part Show is the most efficient place to meet hundreds of high-quality American suppliers of custom parts, stock parts, and manufacturing services. From design and prototypes to production, finishing, and assemblies —get the instant answers you need at this show.

The Nashville show will exclusively feature over 135 American suppliers that can help your business mitigate risk, shorten the supply chain, and get parts manufactured on time.

Visit SMD at booth 206 and speak with Sales Manager Zack Keas for all your circuit board assembly (PCBA), cable and wire harness, and electromechanical box build needs and requirements.

 

Littelfuse to Acquire C&K Switches

Littelfuse to Acquire C&K Switches

Littelfuse, Inc. has acquired C&K Switches a leading designer & manufacturer of high-performance electromechanical switches & interconnect solutions.

SMD to exhibit at 2022 IME South

SMD is coming to IME South in Charlotte, North Carolina.

SMD will be exhibiting at the 2022 IME South June 14th, June 15th and June 16th in the Charlotte Convention Center.

The all-New IM Engineering South is the six-in-one advanced design and manufacturing expo designed to give you a comprehensive view of product lifecycle-from prototype to production. The event features the latest insights and solutions spanning medtech, packaging, manufacturing, automation, plastics, design, and processing.

Visit SMD at booth 1523 and speak with Sales Manager Zack Keas for all your circuit board assembly (PCBA), cable and wire harness, and electromechanical box build needs and requirements.

#IMESouth

Customer Survey Results Q4 2021 and Q1 2022

By Zack Keas on May 19, 2022

An integral part of ISO 9001:2015 is customer satisfaction. If you are not already working with SMD, does your current supplier obtain, monitor, measure, analyze and evaluate your degree of customer satisfaction? If not, how does your supplier continuously improve? Every six months SMD sends a survey to our customers asking for their feedback regarding Quality, Delivery, Quote Turnaround and Overall Satisfaction with SMD. Via SurveyMonkey, we are pleased to be meeting or exceeding our customers’ expectations for quality, delivery and overall satisfaction, and continuously improving quote turnaround. Our Net Promoter® Score placed us in the top 25% of 104,486 global benchmark companies with zero detractors.

Contact Us if you would like this level of service and thank to you all our customers completing the survey.