An integral part of ISO 9001:2015 is customer satisfaction. If you are not already working with SMD, does your current supplier obtain, monitor, measure, analyze and evaluate your degree of customer satisfaction? If not, how does your supplier continuously improve? Every six months SMD sends a survey to our customers asking for their feedback regarding Quality, Delivery, Quote Turnaround and Overall Satisfaction with SMD. Via SurveyMonkey, we are pleased to be meeting or exceeding our customers’ expectations for quality, delivery and overall satisfaction, and continuously improving quote turnaround. Our Net Promoter® Score placed us in the top 25% of 104,486 global benchmark companies with zero detractors.
Contact Us if you would like this level of service and thank to you all our customers completing the survey.
An integral part of ISO 9001:2015 is customer satisfaction. If you are not already working with SMD, does your current supplier obtain, monitor, measure, analyze and evaluate your degree of customer satisfaction? If not, how does your supplier continuously improve? Every six months SMD sends a survey to our customers asking for their feedback regarding Quality, Delivery, Quote Turnaround and Overall Satisfaction with SMD. Via SurveyMonkey, we are pleased to be meeting or exceeding our customers’ expectations for quality, delivery and overall satisfaction, and continuously improving quote turnaround. Our Net Promoter® Score placed us in the top 50-75% of more than 118,000 global benchmark companies with zero detractors.
Contact Us if you would like this level of service and thank to you all our customers completing the survey.
Industry Update Regarding Analog Devices and Maxim Integrated
SMD is coming to 2021 D&M West in Anaheim California.
SMD will be exhibiting at the 2021 D&M West August 10th, August 11th and August 12th in the Anaheim Convention Center.
Visit SMD at booth 3458, and meet one of the leading electronics contract manufacturers in the Southwest to learn more about our experience in manufacturing circuit board assemblies, cables & wiring harnesses, and box builds..
An integral part of ISO 9001:2015 is customer satisfaction. If you are not already working with SMD, does your current supplier obtain, monitor, measure, analyze and evaluate your degree of customer satisfaction? If not, how does your supplier continuously improve? Every six months SMD sends a survey to our customers asking for their feedback regarding Quality, Delivery, Quote Turnaround and Overall Satisfaction with SMD. Via SurveyMonkey, we are pleased to be meeting or exceeding our customers’ expectations for quality, delivery and overall satisfaction, and continuously improving quote turnaround. Our Net Promoter® Score placed us in the top 25-50% of more than 146,000 global benchmark companies with zero detractors.
Contact Us if you would like this level of service and thank to you all our customers completing the survey.
SMD to exhibit at San Antonio Manufacturers Association Virtual Trade Show and Conference
SMD is coming to SAMA Virtual Trade Show and Conference in San Antonio, TX.
SMD will be exhibiting at the 2021 SAMA Come and Make It in Texas Tradeshow and Conference in San Antonio May 12th and May 13th using the virtual world of Virbela.
Visit SMD at booth D32, and meet one of the leading electronics contract manufacturers in the Southwest to learn more about our experience in manufacturing circuit board assemblies, cables & wiring harnesses, and box builds..
When your custom PCB is fed into our SMT Pick and Place machines for SMT component placement, the first process our SMT Pick and Place machines look for are the three (3) fiducial markers to recognize the X and Y position of the PCB. Why is that important, because with a known X and Y position baseline, the SMT Pick and Place machines can optimally place the SMT components.
Now that you know more about the importance of fiducial markers, here are recommendations on how to incorporate them into your custom PCB design.
The fiducial marker is made by placing a non-drilled copper layer in a circular shape. The fiducial marker must be free from solder mask.
The optimum size of a fiducial marker should be between 1.5mm and 3mm. A clearance area similar to the diameter of the marker must be maintained.
The fiducial marker must maintain a distance of 0.3 inches to the edge of the board, excluding the clearance area of the fiducial marker.
While having fiducial markers on the PCB is ideal, if your board is already in production, or if due to regulatory requirements, adding fiducial markers is not possible, SMD can add these fiducial markers to the breakaway PCB border, aka PCB rails.
SMD is happy to answer any questions you have. Contact US today and we look forward to hearing from you.
An integral part of ISO 9001:2015 is customer satisfaction. If you are not already working with SMD, does your current supplier obtain, monitor, measure, analyze and evaluate your degree of customer satisfaction? If not, how does your supplier continuously improve? Every six months SMD sends a survey to our customers asking for their feedback regarding Quality, Delivery, Quote Turnaround and Overall Satisfaction with SMD. Via SurveyMonkey, we are pleased to be meeting or exceeding our customers’ expectations for quality, delivery and overall satisfaction, and continuously improving quote turnaround. Our Net Promoter® Score placed us in the top 25% of more than 161,000 global benchmark companies with zero detractors.
Contact Us if you would like this level of service and thank to you all our customers completing the survey.
What is Needed to Quote Your Circuit Board Assembly
I am often asked, what does SMD need to provide a quotation. I thought it would be helpful to elaborate on what SMD requires at a minimum.
Bill of Material (BOM) – Ideally in Microsoft Excel format, this document needs to include:
Reference designator for each component.
Manufacturer of each component.
Manufacturer part number for each component.
SMD works with the top electronics distributors to evaluate your component stock amount, pricing, and lead-time should stock not be available.
PCB Fabrication Data – These are the electronic computer-aided design (CAD) files needed to fabricate the PCB. In addition to the CAD files, additional fabrication details needed are:
Material Type – Typically FR-4 but needs to be documented.
Material Thickness – Typically 0.062″ but can also be 0.031″ or 0.093″.
Copper Weight – Typically is 1 ounce, but can also be 2 ounce.
Soldermask Color – Default is green, but other colors are available.
Silkscreen Color – Default is white, but other colors are available.
SMD works with both domestic and offshore PCB fabricators to meet the needs and requirements your custom PCB requires.
Quantity or Range of Quantities – SMD is equipped to offer a broad range of quantities from prototype/pre-production builds as small as 1 piece all the way up to production volumes into the thousands of boards per lot.
SMD also provides Cable and Wiring Harness Assemblies. Customers like the convenience of having SMD supply both their circuit board assembly and cable/wiring harness needs and requirements.
Bill of Material (BOM) – Ideally in Microsoft Excel format, this document needs to include:
Manufacturer of each component including the wire.
Manufacturer part number of each component including the wire.
Assembly Drawing
Showing the length as well as a +/- tolerance.
Contact Us for your quotation, and we look forward to hearing from you.
